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Before referring to this guide, please be sure
you have read owners manual and other included literature; install unit
according to manual; and make sure to follow the test procedure provided.
Additional information contained in the
Frequently Asked Questions
(FAQ)
is available on our website.
Make sure that you are using the correct model of the
PriorityStart!
for your application.
| Q: |
What is the difference between the Standard 12-Volt model and the 12-Volt ProMax model?
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A: |
As a safety precaution, the
PriorityStart!
will not disconnect while the vehicle is running, or if the key
is in the "on" position. By listening to the "electronic noise"
(also known as
"engine run"), that several key components of the engine emit, it is able to do
this. However, some
aftermarket,
electrical accessories could produce false "electronic noise". The
12-Volt ProMax unit is able to filter out these false signals.
The Standard unit can not. Using the Standard unit in the wrong
application can lessen the effectiveness of the
PriorityStart!.
The
Standard unit is meant for vehicles straight from the (O)riginal
(E)quipment (M)anufacturer. It is not meant for vehicles with extra, electrical
accessories put on afterwards.
The 12-Volt
ProMax
unit is meant for vehicles with one or more aftermarket, electrical accessories that
have been
added. (i.e. 2-way radios, computers, GPS Systems, phones, and other numerous
accessories) The 12-Volt ProMax unit can be used on law enforcement, municipality,
utility, safety, and recreational vehicles that use multiple electrical
accessories. The 12-Volt ProMax uses higher MIL-standard components, and also includes
a "surge protection" circuit.
The
Marine model is equivalent to
the Standard model in
"electronic noise " filtering. The
24-Volt ProMax model is equivalent to
the 12-Volt ProMax.
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Q: |
What type of
batteries do the units fit?
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A: |
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Any 12 volt battery (universal for top or side
mount)
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Available in a 12 volt marine application
(wing-nut application)
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Also
available in a 24 volt unit
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|
Q: |
Battery is
dead. Unit did not disconnect.
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A: |
Make sure the
battery is actually dead. Many mistake the battery for being dead, when in fact
the
PriorityStart!
has disconnected and done its job, and it is waiting for a current change of at
least 30 millivolts, or more, in order to reconnect it.
Check
ALL
battery connections. The
PriorityStart!
requires a very secure and tight connection. Make sure there is no
corrosion of ANY kind.
Make sure any kind
of electrical accessories that you wish to have monitored by the
PriorityStart!
have been attached directly to the
PriorityStart!
according
to the instructions provided. The
PriorityStart!
cannot monitor what is not attached to it. See example below:
Circuits within the
PriorityStart!
could be recognizing a condition being created by an accessory. We use a
special "engine run" circuit inside of the unit. It is a safety feature that
keeps the
PriorityStart!
from disconnecting a battery on a running vehicle. It will NOT
disconnect the battery when the engine is running, even though the battery
voltage level may drop below the factory-set safe threshold. Circuits within
this product recognize an "engine run" condition by sensing electrical "noise"
created by fuel injectors, fuel pump, fan motors, etc., and will not disconnect
the vehicle battery. In order to correct this, you may need to purchase
the ProMax unit.
Note: Per the
Battery Council International (BCI) battery manual; "even when the engine is running, if the battery voltage begins to drop
below 9 volts, then engine is at risk of stalling". Please note. This condition has nothing
to do
with the operation of the
PriorityStart!
If possible, test unit on
another vehicle, using the testing procedures provided, to make sure unit is
operating properly. |
|
Q: |
Unit will not
reconnect:
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|
A: |
Check to make sure
that ALL
battery connections are tight and that there is no corrosion on battery cables
or terminals. The smallest bit of corrosion can prevent continuity.
PriorityStart!
must have a load draw in order to reconnect. In many
vehicles, turning the key in the ignition is not enough to get the unit to
reconnect. A decal is included in the paperwork with the unit, with
instructions of either pushing your foot on the brake pedal, or operating the
headlight switch. The unit requires at least a 0.2mV (microvolt)
electrical load change in order
to reconnect.
[The Ground Wire Trick: It may be possible to "force" a reconnection by
removing the ground wire off the negative terminal and placing it back on.
A disconnection, on the other hand, can not be forced.]
In special, or
unique cases, you can force a reconnection by using a 12-volt bulb. Solder 2
wires to the bulb; attach one lead to the positive post and the other wire to
the negative post of the battery. This will force reconnection. This confirms
the unit is working properly, but not getting the load change required to
connect. Diagram available upon request. If no other way is found to
reconnect the
PriorityStart!,
you may install a switch with the light bulb and
wire it to a convenient location.
If, despite the above attempts,
the unit will no reconnect, please call customer service (509-467-4203) and
they will be able to offer additional help.
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| Q: |
Running the unit on
a Dual Battery System:
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| A: |
It
is important to note that the
PriorityStart!
will not work on any equipment or vehicle that pulls more than 1,000
starting amps. (Starting amps are determined by what the starter asks for to
start the vehicle, NOT the battery rating of cold cranking amps).
For dual battery
systems, the
PriorityStart!
needs to be attached to the battery that is directly connected to the starter
cable. If there are any extra accessories on the vehicle, please check to make
sure that they are attached to the
PriorityStart!
as the paperwork instructs. Diagram available
here.
|
| Q: |
PriorityStart!
keeps disconnecting and reconnecting repeatedly:
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A: |
First, check to make
sure ALL
connections are tight and clean. This allows no intermittent disconnect signal
to be read by the
PriorityStart!
Next thing to do is
to check how old your battery is. The older your battery gets, the less it is
able to hold a full charge. Keep in mind, just because a battery will take a
charge, doesn't mean it will hold a charge. If old or damaged, the charge
diminishes quickly.
You may need then to
find out what it is that is draining the battery down. There may be something
that you are not aware of that is making the
PriorityStart!
operate. Follow the test procedures provided, using the different equipment on
the vehicle, to isolate where the drain is coming from.
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|
Q: |
How do I
jump-start if I need to? What kind of effect can it have on my battery or
alternator?
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A: |
BLI does not
recommend jump-starting for any battery. Jump-starting a unit with a dead
battery, and letting the alternator charge the battery is extremely hard on
alternators. While charging, or jump-starting, a battery that has been
completely discharged will seemingly revive it permanent damage has been
done. A battery subjected to this abuse may load-test satisfactorily; however,
much of its original capacity is lost forever. Repeated episodes of this nature
will result in a battery which will start the engine, once jump-started, but
will FAIL to hold a charge after even a few minutes of nominal drain.
Additionally, overcharging, excessive heat and vibration are also battery
killers.
If you are charging
the battery using a battery charger, please consult your vehicle owner's manual
on battery charging. Be sure to go directly to battery posts (NOT post
on
PriorityStart!)
when following your battery manufacturers instructions per recharging your
battery. Also, remove the ground wire (on
PriorityStart!)
from negative post.
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Q: |
Is my
PriorityStart!
still covered under the manufacturer's Warranty?
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A: |
There is a12-month manufacturer's warranty on all
PriorityStart! units. If returned, a dated proof of purchase must
be provided along with the actual unit if sent back for warranty.
See more details
here.
The following units are
covered under warranty (if purchased in the last 12 months):
-
PriorityStart!Series II
-
PriorityStart!Series III
-
PriorityStart!Series L.C.C.
-
PriorityStart!Marine
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PriorityStart! 12-Volt Pro
X w/ Surge Protection [Pro X-SP Model]
-
PriorityStart!
12-Volt Pro SP
-
PriorityStart!
12-Volt ProMax
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All
PriorityStart!
Mobility; [Purchased within 12 months]
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All
PriorityStart!
24-Volt;
[Purchased within 12 months]
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Note:
Only units found with a manufacturer defect are able to be repaired
or replaced. As the warranty states:
"The warranty does not extend to
any defect, malfunction, or failure caused by misuse, abuse, improper
installation, use of the product with equipment for which it was not intended,
or unauthorized alterations or repair."
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For any other questions, or information needed, please refer to our
Frequently Asked Questions on our website:
www.dicaninc.com
or feel free to contact us at
support@dicaninc.com
or call us at
1.866.884.7569
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